#Nuance Mic Not Working How To Troubleshoot The

If the user needs to access multiple organizations in NMS because they work at multiple sites, they need to access a configuration URL and configure a profile for each organization in the PowerMic. Problem: Report dictated on Nuance PowerScribe 360 does not show up in PACS or in ORCA.Unable to complete the Audio Setup Wizard (Microphone Check)IMPORTANT NOTICE: Please do not use Cone Health emergency departments or urgent care centers for Covid-19 testing to avoid long wait times and enable clinical.The configuration URL might not work on some mobile web browsers or email clients, which leads to user frustration and calls to the sites help desk. This problem occurs because the Attending has hit the Dictate button which then locks the residents out. Fix: Communicate that with Attending. Problem: Nuance PowerScribe 360 opens to the exam list but will not open a dictation window.

Also, a modem may act as a sound device as well. USB headsets are considered sound cards. It is also possible that having more than one sound card installed could be causing a conflict. Select your PowerMic II.Note: TheВ speech to noise ratio was changed to Pass/Fail in Dragon NaturallySpeaking 11.This issue may be caused by a couple of different issue, including (but not limited to) sound card configuration, microphone detection by the computer, and a faulty microphone. Words and commands will still work with the new microphone. Does not constitute an endorsement by Nuance of that product.

Click on the red record button and begin to dictate for about 15 seconds. Go to 'Start > Programs > Accessories > Entertainment > Sound Recorder'. These tests areВ dependent on a computerвЂ™s sound cardВ optionsВ and operating system.Follow the general troubleshooting steps below:Check to see if the Computer can record sound:

Save the file to the Desktop when prompted.Did sound play back? (Note: By default, on Windows Vista, the audio file will open within Windows Media Player.)If the answer to either of the above questions is no, the computer is unable to detect sound. Click on the 'Start Recording' button and begin to dictate for about 15 seconds.Did the horizontal bar show any activity? Go to 'Start > All Programs > Accessories > Sound Recorder'.

Nuance Mic Not Working How To Troubleshoot The

We recommend trying a different sound card or a USB headset that has a sound card built in and will bypass the internal sound card on the computer.If the playback was clear, try the steps below: Change the Attributes to 11.025 kHz 16 Bit Mono.If the playback was not clear or there was static, Dragon will have difficulty understanding dictation using this sound card. Click on 'File > Properties > Convert Now'. Are the latest drivers for the sound card installed?You may need to contact the Sound Card's manufacturer for more information on how to troubleshoot the sound card.If sound was heard in the sound recorder during play back, follow the steps below (Windows 98, ME, 2000, XP ONLY): ( If the sound card is unable to sample sound at 11.025 kHz 16 Bit Mono it will not work correctly with Dragon NaturallySpeaking.)

Click on the 'Advanced' button under the microphone if it exists. Click on 'File > Advanced OptionsвЂќ to place a check next to it. Click on the 'Volume' button under вЂњSound RecordingвЂќ. Make sure there is a check mark for 'Use only default devices' or 'Use only Preferred Devices'. Under 'Sound Recording' check to see if the correct recording device is listed.

Switch to the 'Recording Tab' and verify that the microphone is working.If the Audio Setup is still not completing correctly, please try the following: If the check does not appear, select the entry and press 'Configure'. If the microphone has a green check, the microphone is properly configured. Switch to the 'Recording Tab' and verify thatВ the microphone is working. On the left, select 'Classic View' if not already selected.

Test the microphone on another machine. Try a different sound card or USB microphone. Contact the sound card manufacturer to make sure there is no other sound device conflicting with the sound card.